This policy explains how MFG.inc collects and uses personal information through mfg.inc, our website forms, and checkout for training purchases. For questions or privacy requests, contact info@mfg.inc.

When you submit a form, subscribe to our emails, request information, or use an assessment, we collect the information you provide. Depending on the form, this may include your name, email address, phone number, company, job title, responses, and message. We use HubSpot to receive and manage form submissions and communications.

Training purchases use Shopify checkout. Shopify and its payment providers process the information needed to complete payment. We receive customer and order information needed to administer your purchase, such as contact and billing details, the training purchased, and payment status. Payment information is handled through the checkout system.

Shopify Privacy Policy

Cookies are small files stored in your browser. We use RB2B to identify business visitors and understand interest in our offerings. RB2B may associate website activity with contact information available from other sources. We have disabled RB2B’s international identification feature.

When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

RB2B opt-out page

Our form and checkout providers may also use cookies or similar technologies to operate their services, maintain security, and prevent fraud. Their privacy notices describe their practices. You can also manage cookies through your browser settings; blocking some cookies may affect forms or checkout.

We use information to respond to inquiries, provide requested resources and assessment results, process training purchases, coordinate enrollment, send service communications, and market relevant training and resources. We also use it to improve our website and offerings, protect our systems, maintain business records, and meet legal obligations.

We use providers including HubSpot for forms and communications, Shopify for checkout, and RB2B for visitor identification. We also use providers for website hosting and other business operations. These providers receive or process information relevant to their services. Some providers also process information for their own purposes, as described in their privacy notices.

We may disclose information when required by law, to protect rights or security, or in connection with a merger, acquisition, or transfer of our business or assets, subject to applicable law.

After enrollment, learners create a separate account on NovoEd to access training. Activities there may include assignments, assessments, discussions, and recorded live sessions. The notices and terms presented during account setup and within the course address use of that learning platform. This website policy does not replace those notices or remove MFG.inc’s responsibilities for learner information we handle outside the NovoEd platform.

Marketing emails: Use the unsubscribe link in our marketing emails or contact info@mfg.inc. Opting out of marketing does not stop communications needed to administer a purchase or deliver training.

RB2B identification and marketing: Use the RB2B opt-out page linked above. This is a vendor-specific opt-out; it does not unsubscribe you from emails you have separately requested from MFG.inc.

Other privacy requests: Contact info@mfg.inc to request access to, correction of, or deletion of personal information we hold. Depending on where you live and the laws that apply, you may have additional rights, including rights to object to processing or opt out of certain uses or disclosures. We handle requests in accordance with applicable law and may retain information when permitted or required. We may need information to confirm your identity where appropriate; we do not require identity verification for sale or sharing opt-outs where prohibited by law.

We retain information as needed for the purposes described here, including providing services, maintaining customer and transaction records, resolving disputes, and meeting legal and accounting obligations. Retention depends on the information and the reason we hold it.

We use reasonable administrative, technical, and physical safeguards to protect personal information. No internet transmission or storage system can be guaranteed completely secure.

We may update this policy as our practices change. We will post the revised policy and update its date and provide additional notice when required by law. Contact us at info@mfg.inc with questions or requests.

These terms apply to your use of https://mfg.inc and its website materials. By using the website, you agree to these terms. Training purchases and participation may be governed by additional terms provided during checkout, enrollment, or course access.

You may browse the website and download resources we make available for download. You may use those resources for your own learning or internal business use, subject to any terms stated on the resource. Keep copyright and trademark notices intact.

You may not resell, republish, or distribute our materials outside your organization, or use them to deliver training or consulting services to others, without our written permission. Separate course, certification, or license agreements may grant additional rights. These restrictions do not limit uses permitted by law.

MFG.inc LLC or its licensors own the website content, including text, images, videos, tools, and training materials. Our names, logos, and trademarks remain the property of their owners. Permission to use a resource does not transfer ownership or grant rights beyond those expressly provided.

Do not use the website unlawfully, attempt unauthorized access, introduce malicious code, or interfere with its operation or other visitors’ use. Provide accurate information when submitting forms or purchasing training.

Our website may link to or use services operated by others, including Shopify, Hubspot, and NovoEd. Their services have their own terms and privacy notices. We are not responsible for the content or operation of third-party websites.

Website articles, assessments, and downloadable resources provide general information. Their usefulness depends on your circumstances and how you apply them. They do not guarantee a particular business result or replace professional advice appropriate to your situation.

To the extent permitted by law, the website and its general materials are provided as available and without warranties, including warranties of accuracy, merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free access. This provision does not override express commitments in a separate training or service agreement.

To the extent permitted by law, MFG.inc is not liable for indirect, incidental, special, or consequential losses, including lost profits, arising from use of or inability to use this website or its general materials. Nothing in these terms excludes liability or rights that cannot lawfully be excluded.

These terms are governed by Ohio law, except where applicable law requires otherwise. Disputes concerning these website terms will be brought in state or federal courts with jurisdiction in Hamilton County, Ohio, unless applicable law requires otherwise.

We may update these terms by posting a revised version and date. For questions or permission to use our materials, contact info@mfg.inc.