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Run Improve Grow® (RIG) helps teams get the Run under control, solve problems faster, and build real capacity, without grinding people (or the business) down.
Risky Business: Relying on a Few Go-To People
If you want something done, go to the busiest person you know. Right? You may get a quick answer, but it's a recipe for risk.
To Grow, Leaders Have to Let Go
Most leaders want to be out talking with customers. Instead, they’re stuck inside managing the daily grind.
Forget Motivation. Eliminate the Demotivators Instead!
Don’t mistake a system problem for a motivation problem. Your people may not need more motivation. They may need fewer things getting in the way.
Simplify Before You Automate
Don’t automate the mess. Simplify and standardize the work first, or technology will just help the clutter move faster.
Bosses Tell. Leaders Train.
The best teachers are often already on the floor. When experienced people model the work and give real-time feedback, training becomes faster, safer, and more human.